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  1. Secret Lair
  2. Payments, Orders and Shipping
  3. Payment Help

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Payment Help

  • Debiting a pre-order early
  • How do I modify my payment method?
  • Is the payment secure?
  • My international preorder included taxes. Will I still have to pay customs fees?
  • My local customs agency is asking for an amount of money that matches my taxes listed on my preorder. Am I paying the same tax twice?
  • Scalefast appears on my account statement. Shouldn't I be billed by Wizards of the Coast?
  • What happens if my Preorder debit fails?
  • When will I be billed for my order?
  • Which payment methods do you accept?
  • Why am I being charged EU Taxes on my international preorder? (EU store only)
  • Why am I being charged US Taxes on my international preorder? (US store only)
  • Why isn’t my PayPal payment working?
  • Why was I charged for a failed purchase or charged twice for a single item purchased?

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