Skip to main content
Toggle navigation menu
English (US)
Deutsch
Español
Français
Italiano
日本語
Português do Brasil
Sign in
Secret Lair
Payments, Orders and Shipping
Payment Help
Search
Payment Help
Debiting a pre-order early
How do I modify my payment method?
Is the payment secure?
My international preorder included taxes. Will I still have to pay customs fees?
My local customs agency is asking for an amount of money that matches my taxes listed on my preorder. Am I paying the same tax twice?
Scalefast appears on my account statement. Shouldn't I be billed by Wizards of the Coast?
What happens if my Preorder debit fails?
When will I be billed for my order?
Which payment methods do you accept?
Why am I being charged EU Taxes on my international preorder? (EU store only)
Why am I being charged US Taxes on my international preorder? (US store only)
Why isn’t my PayPal payment working?
Why was I charged for a failed purchase or charged twice for a single item purchased?