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Secret Lair
Payments, Orders and Shipping
Payment Help
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Payment Help
Debiting a preorder early
How do I modify my payment method?
Is the payment secure?
My international order included taxes. Will I still have to pay customs fees?
My local customs agency is asking for an amount of money that matches my taxes listed on my order. Am I paying the same tax twice?
Scalefast appears on my account statement. Shouldn't I be billed by Wizards of the Coast?
What happens if my order debit fails?
When will I be billed for my order?
Which payment methods do you accept?
Why am I being charged EU Taxes on my international order? (EU store only)
Why am I being charged US Taxes on my international order? (US store only)
Why isn’t my PayPal payment working?
Why was I charged for a failed purchase or charged twice for a single item purchased?