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Payments, Orders and Shipping

Order Help

  • Promoted article Managing an Existing Secret Lair Order
  • Are the Digital codes exclusive to the Secret Lair?
  • Does My Secret Lair Include Digital Content for MTG: Arena or Magic Online?
  • How can I cancel my order?
  • How can I update the information on file for my Preorder?
  • How Do I Update Quantities on an Existing Order?

See all 16 articles

Payment Help

  • Debiting a pre-order early
  • How do I modify my payment method?
  • Is the payment secure?
  • My international preorder included taxes. Will I still have to pay customs fees?
  • My local customs agency is asking for an amount of money that matches my taxes listed on my preorder. Am I paying the same tax twice?
  • Scalefast appears on my account statement. Shouldn't I be billed by Wizards of the Coast?

See all 13 articles

Shipping Help

  • Promoted article Secret Lair Production and Shipping Status
  • Can I Bundle Different Orders Together for Shipment?
  • Can the drops in my order ship as soon as they are available?
  • Do you offer free shipping?
  • How do I update my shipping address?
  • If my order is being shipped DDP, why do I have to pay shipping charges?

See all 11 articles

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