When entering a code, keep the following tips in mind:
- Codes are case-sensitive
- Most codes are limited to one per account
- Avoid any leading or trailing spaces (extra spaces before or after your code, which can appear as a result of copying & pasting text)
- Codes that are expired, incorrect, or already redeemed will result in a “Redeem Code Failure” message
- If you played in a Prerelease, check your Prerelease Pack for a code that will let you enter an event! It’s located on the back of the Token Card next to the rules insert
- When redeeming certain older codes on MTG Arena, there is no visual confirmation of what was added to your inventory. There is a prompt that states if the code redemption is successful, however
- MTG Arena codes are not available for in-app redemption. Redeem codes via the desktop client or by logging into your Wizards account. Redeemed content is available on your account on any platform.
For more information, please see our Promotional Codes page. If you continue to encounter issues with your code, please contact our customer support here.