When monitoring your order’s tracking information, you may see that your order was delivered to an individual in La Vergne, Tennessee or Lille, France. In most cases this is a result of your order being returned to the sender, as our North American orders are shipped from La Vergne, and our European and UK orders are shipped out of Lille.
In the event that this occurs to you, you may want to contact our customer support here. We recommend providing your most recent address when contacting us in pursuit of a replacement order.