Secret Lair
Submit a request

Submit a request

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What would you like to contact us about?

Your email address

Your First Name

Your Last Name

Name of Product

Product

Where did you purchase this product from?

Order ID(optional)

Please include your order number if you're requesting a replacement for items purchased through the Secret Lair store.

Production Code(optional)

This code should be available on the product's packaging - click here to see examples. Leave this field blank if the code is unavailable.

Type of Replacement Needed

Defect Type

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Address Line 1

Address Line 2(optional)

Country / Region

City

State / Province

Zip/Postal Code

Phone Number

Please provide your phone number in case something goes wrong with the shipping.

Picture Attached?

Pictures are required for all replacements. Please make sure to attach photos showing the defective product and a handwritten note with your name and today's date visible together. If you do not provide a picture when submitting your request, you may be asked to provide a picture via email before proceeding with your request.

Attachments(optional)

Add file or drop files here

Submit a request

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